FAQ

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

About Our Ghee

What makes Gir Ghritam’s ghee special?

What is the Bilona method?

What is A2 ghee?

Are your cows grass-fed?

Do you add any preservatives or chemicals?

Lab Testing & Quality

Is your ghee lab-tested?

Where is your ghee manufactured?

Shipping & Returns

What is your shipping policy?

Do you accept returns or offer refunds?

Can I track my order?

Do you offer international shipping?

Payments & Offers

What payment options do you accept?

Do you offer bulk or corporate gifting options?

Do you offer any discounts or loyalty programs?

Support

How can I contact you for help?